OUR BUSINESS AND COVID-19 UPDATE
To all our lovely customers,
With the ongoing situation around COVID-19, I wanted to share an update with you. These are uncertain times, but I am sure about one thing: putting the health and safety of my small team and our customers first is key.
We are doing everything we can to ensure the continued sanitisation of all our products . Our team is committed to staying healthy, and helping our customers stay healthy, too.
Due to the very high volumes of orders we are receiving, processing times are currently 7-10 working days due to current restrictions. We are also a one man band for order processing! I am overwhelmed by the support to my small business especially during these uncertain times and can't thank our customers enough as without you AJ would not exist!
The online shopping industry as a whole is experiencing a huge shopping surge due to lockdown. This has resulted in an excessive backlog on postage in Royal Mail depots due to staff shortages caused by the COVID-19 situation. Royal Mail have advised that your parcel(s) WILL arrive, however will take longer than normal. Please note that this is out of our control once we dispatch your order(s).
Please bear with us, we are working as quick as possible to fulfil all orders placed. We would like to thank each and every one of you for your custom and support to my small business especially during these uncertain times.
Thankyou for your patience and understanding.
Stay well, Stay safe
Love AJ x